The second-hand marketplace Users Voice Frustration Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying all users about the change.
Social Media Backlash
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices after backlash from users.
